Shipping and Payment informations
Checkout
During the checkout procedure, the total price of your order will be calculated. This will include the shipping and handling cost and tax for Canadian residence.Payment
All payments are done using the Paypal gateway:When selecting PayPal, you will be able to make your payment via the PayPal gateway. If you are not already a PayPal member, you will be asked to sign up before making your payment - this is very easy though! Paying via PayPal allows you to pay by using a number of major credit cards!
Returns Policy
If the product is in its original condition you may return any item you purchased from us, for any reason, within 30 days for a full refund. See below for exceptions. If the returned product is faulty or is returned due to an error on our part, we will pay for the return shipping cost too! Else, shipping costs are not refundable.We can not accept returns if:
The product is not in original condition.
The product is returned later then 30 days after delivery.
No refunds on downloaded products.
Before sending back any items please contact us (see contacts page) for details on the return address and to request an Item Return Number. All items returned must be accompanied by and IRN, else they will not be accepted. When requesting to return an item please provide us with the invoice number you received when purchasing the product as well as a reason for returning the product.
